Everything You Need to Know About Whisky is more than just a book; it's a gateway to the heart of whisky appreciation. Crafted for both whisky lovers and gift buyers, this indispensable guide offers a rich exploration into the world of one of the planet's most cherished spirits. Imagine wowing your friends with newfound knowledge about the perfect scotch or discovering the tantalizing history behind global distilleries. This book is the perfect companion to enhance your whisky indulgence, making it an ideal addition to any connoisseur's collection.
Dive into the depths of whisky's allure with Everything You Need to Know About Whisky. This book promises a sensory journey that stirs both curiosity and palate. With a touch of humor and warmth, it navigates through the complex flavors and aromas that make whisky tasting an art form. You'll find yourself delighting in the camaraderie that comes with shared tastings and spirited discussions about your latest whisky discoveries. This book doesn't just inform; it transforms whisky drinking into a lifestyle.
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| Country | Delivery time after dispatch | Shipping costs (€) < €75 | €75 – €150 | > €150 |
|---|---|---|---|---|
| NL | 1–2 working days | 7.95 | 0 | 0 |
| BE | 1–2 working days | 8.95 | 0 | 0 |
| DE | 2–4 working days | 9.95 | 0 | 0 |
| AT | 3–5 working days | 12.95 | 4.95 | 0 |
| CZ | 3–5 working days | 13.95 | 5.95 | 0 |
| FR / LU | 3–5 working days | 14.95 | 6.95 | 0 |
| IT / PT / ES | 4–7 working days | 15.95 | 8.95 | 3.95 |
| DK / FI / SK | 4–7 working days | 19.95 | 14.95 | 5.95 |
| EE / LT / LV / PL | 4–7 working days | 21.95 | 16.95 | 7.95 |
| NO / SE / GR | 4–7 working days | 22.95 | 17.95 | 8.95 |
If you place your order on business days (Monday to Friday) before 3:00 PM (15:00 CET), we will dispatch your order the same day.
Around public holidays, delivery may take longer due to carrier volume.
For peace of mind: we recommend ordering in good time.
Once your order has been shipped, you will receive a track & trace code by email, so you can easily follow your delivery.
We ship a lot of glassware and regularly receive compliments about our careful packaging. That’s why we:
deliberately choose a reliable (sometimes slightly more expensive) carrier
pack each order with extra care
use sturdy, high-quality shipping boxes
If something does go wrong, please contact us — we will make it right.
You have the right to cancel your order within 14 days of receipt, without giving any reason.
After cancellation, you have a further 14 days to return the product.
unused
undamaged
in the original packaging
with price and information tags intact
Personalised products and food items are excluded from returns. Examples include:
engraved glasses, serving boards or gift boxes
food products (for food safety reasons)
These products cannot be cancelled or returned.
To keep our product prices as competitive as possible, we offer a Return & Exchange Service.
The costs per country are listed in the table below:
| Country | Return & Exchange Service (€) |
|---|---|
| NL | 7.95 |
| BE | 8.95 |
| DE | 9.95 |
| AT | 12.95 |
| CZ | 13.95 |
| FR / LU | 14.95 |
| IT / PT / ES | 15.95 |
| DK / FI / SK | 19.95 |
| EE / LT / LV / PL | 21.95 |
| NO / SE / GR | 22.95 |
We are happy to provide you with a return label. The cost will be deducted from your refund, so you do not need to pay anything upfront.
You order a product for €35 and pay €7.95 in shipping costs (total €42.95).
If you use our return service (NL: €7.95):
→ You receive €35 back
If you arrange and pay for the return yourself:
→ You receive €42.95 back
Please send us a message via info@moodcompany.nl stating which products you wish to cancel or return.
You will receive a return label by email (please check your spam folder).
print the label
attach it to the parcel
ship it within 14 days
Practical, clear and easy.
Free returns don’t really exist. Until now, these costs were included in our product prices, meaning customers who did not return anything were indirectly paying for others. We did not think that was fair.
That’s why we keep our product prices as competitive as possible and only charge return costs when you actually make use of a return. We also make it easy: with our Return & Exchange Service, we provide the return label without any upfront payment.
If an order cannot be delivered after multiple delivery attempts, or if a parcel is not collected (in time) from a pickup point and is therefore returned to Mood Company, we treat this as a return.
In such cases, the following applies:
the original shipping costs are borne by the customer
the return costs charged by the carrier (costs incurred by us to receive the parcel back) are also borne by the customer
these costs will be deducted from the refundable amount
We make an exception when:
the return is demonstrably the result of an error by the carrier, or
the return is due to an error on our part
In such cases, we will of course resolve the matter in a fair and customer-friendly way.
We ship our orders with care and pay both outbound and return shipping costs to the carrier for every shipment. When a parcel is not collected or delivered due to circumstances beyond our control, we incur these costs without the product being used. In order to keep our product prices fair and competitive, we cannot absorb these costs in such cases.
Once we have received your return in good order, we will refund the purchase amount (minus any applicable return costs).
Legal timeframe: within 14 days
In practice: within 1–2 working days